ASQ Section 302 Mid-Hudson Chapter is Proud to Present a Two-Day Seminar on Human Error Prevention by Ben Marguglio, on Tuesday and Wednesday, March 23 and March 24, at the Hilton Garden Hotel in Fishkill, NY (Rooms are reserved for $109 (845) 896-7100).
Seminar
Description: The principles and practices of human error prevention are
universally applicable regardless of the type of industrial, commercial or
governmental enterprise, and regardless of the type of function performed within
the enterprise.
This course is truly unique and up to date with the latest
developments in human error prevention. Marguglio's new taxonomy
of human error causal factors and his human error-related models demonstrate his
leadership in this subject. Examples and case studies amply reinforce
the human error prevention principles and practices.
Upon completion of this course, attendees will understand:
Human error prevention terminology;
The relationships among culture, beliefs, values,
attitudes and behavior;
The seven human error causal factors;
The four levels of human error;
The three levels of barriers to human error;
The four types of barriers within each barrier level;
Techniques by which to make barriers effective;
Error-inducing conditions and behaviors by which to
counteract these conditions;
Non-conservative decision thought processes and
behaviors;
Conservative decision thought processes and
behaviors;
Coaching to reduce the recurrence of human error;
Human error root causes;
Human error measurement;
Design and implementation of a Human Error Prevention
Program.
About our speaker:
Ben Marguglio has fifty-three years of experience with high technology
enterprises, currently as a management and technical consultant and formerly as
a corporate employee - including executive level director and division director
positions. He is the originator of the new and unique human error causal factor
taxonomy, and presenter of the acclaimed "Human Error Prevention" Seminar. He is
substantially experienced in management systems, tools and techniques, including
those for project management; design engineering; procurement; fabrication,
assembly, construction and installation; maintenance; and operations - with
safety, quality and environmental considerations.
Ben is a Fellow of the American Society for Quality (ASQ) since 1974. He is
certified by ASQ as a Quality Engineer, Reliability Engineer, Quality Auditor,
and Manager of Quality / Organizational Excellence. He is the author of more
than 100 technical and management papers and presentations and three books: (1)
Quality Systems ...; American Society for Testing and Materials; 680 pages;
1977; (2) Environmental Management Systems; Marcel Dekker, Inc; 208 pages; 1991;
and (3) "Human Error Prevention"; BookinarsTM, Inc.; 416 pages; 2009.
Web site:
http://section302.asqquality.org/
Event Contact: For more information or to register for the seminar, please
contact
Name: Glenn Tanzman Address: 6
Frederick Drive, Poughkeepsie, NY 12603
Phone: 845-471-6643 or 914-475-2955 E-mail:
g.tanzman@tanzco.net
Fax: 845-471-6682
The Cost for this 2-day workshop is $ 595 for ASQ or Council of Industry members or $ 695 for non-members. Multiple registrants from the same organization will receive a discount of $ 50 for each additional registrant ($545 or $645). Make your check out to ASQ Mid-Hudson Section 302
This seminar is a cant miss opportunity to improve employee performance, minimize risks to your business, and to dramatically increase customer satisfaction regardless of your industry. Register soon as this seminar is likely to sell out. Please complete the information below and return with your check made out to ASQ Mid-Hudson Section 302 to Glenn Tanzman, 6 Frederick Drive Poughkeepsie, NY 12603
Names:__________________________ Company:_________________________________
__________________________ Total Number of Attendees: ________________
__________________________ Amount of Payment Enclosed: _______________